> ## Documentation Index
> Fetch the complete documentation index at: https://ampersand-24eb5c1a-feat-always-enabled-object.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoho Desk

## What's Supported

### Supported Actions

This connector supports:

* [Proxy Actions](/proxy-actions), using the base URL ` https://desk.zoho.com`.

## Before You Get Started

To connect *Zoho Desk* with *Ampersand*, you will need a [Zoho Desk Account](https://www.zoho.com/desk/).

Once your account is created, you'll need to configure an app in *Zoho Desk* and obtain the following credentials from your app:

* Client ID
* Client Secret

You will use these credentials to connect your application to Ampersand.

### Create a Zoho Desk Account

Here's how you can sign up for a **Zoho Desk** account:

* Go to the [Zoho Desk Sign Up page](https://www.zoho.com/desk/) and create an account.

### Creating a Zoho Desk App

Follow the steps below to create a *Zoho Desk* app and add the Ampersand redirect URL in the app:

1. Log in the [Zoho Desk API Console Account](https://api-console.zoho.com/) using your Zoho Desk account.
2. Click **Get Started** to create your first app. If you have already created an application, click **Add Client** to create a new app.
3. Select **Server-based Applications**.
4. Enter the following details:
   1. **Client Name**: Name of the client app.
   2. **Homepage URL**: The home page URL of the app.
   3. **Authorized Redirect URIs**: The Ampersand redirect URL: `https://api.withampersand.com/callbacks/v1/oauth`.
5. Click **Create**.

You'll see the details of your newly created application. Note the **Client ID** and **Client Secret** keys as they are necessary for connecting your app to Ampersand.

<img src="https://mintcdn.com/ampersand-24eb5c1a-feat-always-enabled-object/JZXebS4adP6Kz-cC/images/provider-guides/8dcf7de-zohocrm1.gif?fit=max&auto=format&n=JZXebS4adP6Kz-cC&q=85&s=7ebea87a39bf157d93d28f89cdb0c884" alt="Zoho app creation" width="1440" height="680" data-path="images/provider-guides/8dcf7de-zohocrm1.gif" />

## Add Your Zoho Desk App Info to Ampersand

1. Log in to your [Ampersand Dashboard](https://dashboard.withampersand.com).

2. Select the project where you want to create a Zoho Desk integration.

   <img src="https://mintcdn.com/ampersand-24eb5c1a-feat-always-enabled-object/dQpBDjbWo04O80rI/images/provider-guides/dd47b7a-Ampersand.png?fit=max&auto=format&n=dQpBDjbWo04O80rI&q=85&s=79d91e31718a06ec218db31003828f59" alt="Ampersand app creation" width="2244" height="442" data-path="images/provider-guides/dd47b7a-Ampersand.png" />

3. Select **Provider apps**.

4. Select *Zoho Desk* from the **Provider** list.

5. Enter the previously obtained *Client ID* in the **Client ID** field and the *Client Secret* in the **Client Secret** field.

6. Enter the [scopes](https://desk.zoho.com/DeskAPIDocument#OauthTokens#OAuthScopes) set for your application in *Zoho Desk*.

   <img src="https://mintcdn.com/ampersand-24eb5c1a-feat-always-enabled-object/Ud9ZFH3YhsrR0Uee/images/provider-guides/zohodesk.gif?fit=max&auto=format&n=Ud9ZFH3YhsrR0Uee&q=85&s=56bbf531047f30311d247815481e510a" alt="Configuring Zoho Desk Ampersand app" width="1920" height="1080" data-path="images/provider-guides/zohodesk.gif" />

7. Click **Save changes**.
