Skip to main content What’s Supported Supported Actions This connector supports:
Proxy Actions , using the base URL https://{{.workspace}}.service-now.com.
Before You Get Started To integrate ServiceNow with Ampersand, you will need a ServiceNow Instance .
Once your instance is set up, you’ll need to create a ServiceNow application and obtain the following credentials:
You will then use these credentials to connect your application to Ampersand.
Create a ServiceNow Instance If you don’t already have a ServiceNow instance:
Creating a ServiceNow Application Follow the steps below to create a ServiceNow application:
Log in to your ServiceNow instance.
Navigate to System OAuth > Application Registry .
Click New to create a new application.
Choose Create an OAuth API endpoint for external clients .
Fill in the required fields:
Name: Your application name
Client ID: Will be auto-generated
Client Secret: Will be auto-generated
In the Redirect URL field, enter: https://api.withampersand.com/callbacks/v1/oauth
Set the appropriate access and refresh token lifespan.
Click Submit .
Note the Client ID and Client Secret , as you will need them to connect your app to Ampersand.
Add Your ServiceNow App Info to Ampersand
Log in to your Ampersand Dashboard .
Select the project where you want to create a ServiceNow integration.
Select Provider Apps .
Select ServiceNow from the Provider list.
Enter the previously obtained Client ID in the Client ID field.
Enter the Client Secret in the Client Secret field.
Click Save Changes .
